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(toc) #title=(Table of Content)
How to Apply
Candidates can apply online only, and no other mode of application will be
accepted.
Application Fees Intimation Charges (Online payment from 01.08.2025 to
21.08.2025, both dates inclusive) shall be as follows:
★ Rs. 175/- (inclusive of GST) for SC/ST/PwBD/ESM/ DESM candidates.
★ Rs. 850 /- (inclusive of GST) for all others
➤ Bank Transaction charges for Online Payment of application fees/ intimation
charges will have to be borne by the candidate.
Procedure for applying online
- Candidates are first required to go to the official IBPS website www.ibps.in and click on the Home Page to open the link “CRP CSA” and then click on the option “CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XV)” to open the Online Application Form.
- Candidates will have to click on “CLICK HERE FOR NEW REGISTRATION” to register their application by entering their basic information in the online application form. After that a provisional registration number and password will be generated by the system and displayed on the screen. Candidate should note down the Provisional registration number and password. An Email & SMS indicating the Provisional Registration number and Password will also be sent. They can reopen the saved data using Provisional registration number and password and edit the particulars, if needed.
-
Candidates are required to upload their:
★ Photograph★ Signature★ Left Thumb Impression★ A hand written declaration★ Certificate as mentioned in Clause K (ix) - (if applicable)★ SSC/ SSLC/ 10th Standard or Equivalent Certificate★ Candidates will also be required to capture and upload their photograph through webcam or mobile phone during registration process.
Mode of Payment
Candidates can make the payment of requisite fees/ intimation charges through the ONLINE mode only. Candidates must keep the necessary details/documents ready to make Online Payment of the requisite application fee/ intimation charges.
Modification/Correction in “Category” can be made as per the
following combinations:
Earlier Category | Can be changed to |
---|---|
SC/ST/PwBD | SC/ST/PwBD |
GEN/ EWS/ OBC (NCL) | GEN/EWS/OBC (NCL)/ SC/ ST/ PwBD |
Candidates are requested to ensure that they fulfil the eligibility
criteria, on the date of eligibility (01.08.2025 for age and
21.08.2025 for educational qualifications).
PARTICIPATING BANKS
Bank of Baroda | Bank of India | Bank of Maharashtra |
Canara Bank | Central Bank of India | Indian Bank |
Indian Overseas Bank | Punjab National Bank | Punjab & Sind Bank |
UCO Bank | Union Bank of India |
COMPENSATION | |
---|---|
POST | SCALE OF PAY |
Customer Service Associate |
Basic: ₹ 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400- 4400/1-61800-2680/1-64480 The CSA will be eligible for allowances & perquisites as per rules of the Participating Bank in force from time to time. |
Relaxation of Upper age limit
Sr. No | Category | Age Relaxation |
---|---|---|
1 | Scheduled Caste/Scheduled Tribe | 5 years |
2 | Other Backward Classes (Non-Creamy Layer) |
3 years |
3 | Persons With Benchmark Disabilities as defined under “The Rights of Persons with Disabilities Act, 2016” |
10 years |
4 | Ex-Servicemen (ESM) / Disabled Ex- Servicemen (DESM) |
actual period of service rendered in the defence forces + 3 years (8 years for Disabled Ex-Servicemen belonging to SC/ST) subject to a maximum age limit of 50 years |
5 | Widows, divorced women and women legally separated from their husbands who have not remarried |
Age concession upto the age of 35 years for General/EWS, 38 years for OBC and 40 years for SC/ST candidates |
Preliminary Examination (Objective Test)
S. No | Name of the Tests | Medium of Examination |
No. of Questions |
Maximum Marks |
Time allotted for each test (Separately timed) |
---|---|---|---|---|---|
1 | English Language |
English | 30 | 30 | 20 minutes |
2 | Numerical Ability |
* | 35 | 35 | 20 minutes |
3 | Reasoning Ability |
* | 35 | 35 | 20 minutes |
Total | 100 | 100 | 60 minutes |
Main Examination (Objective Test)
S. No | Name of Tests (NOT BY SEQUENCE) |
Medium of Examination |
No. of Questions |
Maximum Marks |
Time allotted for each test (Separately timed) |
---|---|---|---|---|---|
1 | General/ Financial Awareness |
* | 40 | 50 | 20 minutes |
2 | General English | English | 40 | 40 | 35 minutes |
3 | Reasoning Ability | * | 40 | 60 | 35 minutes |
4 | Quantitative Aptitude | * | 35 | 50 | 30 minutes |
Total | 155 | 200 | 120 minutes |
Important Dates
Important Events | Dates |
---|---|
Commencement of online registration of application | 01/08/2025 |
Closure of registration of application | 21/08/2025 |
Closure for editing application details | 21/08/2025 |
Last date for printing your application | 05/09/2025 |
Online Fee Payment | 01/08/2025 to 21/08/2025 |
Edit Window for Candidates to Modify/ Correct Application Form (including online payment for Edit) |
After closure of Registration (will be notified on Official IBPS website) |
Conduct of Pre-Examination Training (PET) | September, 2025 |
Download of call letters for Online examination – Preliminary | September, 2025 |
Online Examination – Preliminary | October, 2025 |
Result of Online examination – Preliminary | November, 2025 |
Download of Call letter for Online examination – Main | November, 2025 |
Online Examination – Main | November, 2025 |
Provisional Allotment | March, 2026 |
Official Website | Click Here |
Direct Link | Click Here |
More Updates | Click Here |
Join Whats App | Click Here |
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